MERRY CHRISTMAS! It's been several days since I got back from Arizona, but I've been too busy to post this. Here is an entry I wrote while I was down there:
Allow me to spend a few minutes with you. I'm still on vacation visiting my Girlfriend's relatives down in Arizona. It's quite beautiful here despite the vast amounts of construction going on. Right now, I'm on my trusty PDA (Dell Axim X51V) typing this post and I'll upload it when I get home. Today I'd like to talk a little about Competitive Advantage.
The marketplace positioning that a business does which improves its profit margins relative to competitors in the same industry. In other words, the company with competitive advantage has something the others don't have. There are two types of competitive offerings that a company can offer - Cost Advantage and Benefit Advantage.
It's no wonder that companies such as Walmart do not win customers by providing superior service, superior products, and innovative superior ideas. That's not to say that Walmart companies are all bad. They still provide fair service, reasonable products, and time tested ideas. Companies such as Walmart don't compete the way a company such as Apple might, because instead of offering more benefits to the customer, they are offering lower prices. Customers go to Walmart expecting the best deal for their dollar. The consumer will often seek out the firm with the lowest cost to that individual.
As mentioned a moment ago, companies such as Apple do not pursue a cost strategy. Instead, they seek to charge a higher price by offering powerful, unique, or specialized benefits that other firms in the industry cannot provide. Apple has had a significant benefit advantage in the portable music player market. Other firms can and do create quality music players at a lower price, but they have been unable to succeed in the way Apple's Ipod product has. The reason is that consumers see all of the benefits in an Ipod as being worth the added cost. Benefits such ease of use, a deep library of music, stylish case, and large display screen have convinced many consumers to pay the higher charge. These benefits have enabled Apple to make a larger profit margin and gain in the marketplace.
As you have seen, a Competitive Advantage is a valuable thing for a firm to seek. Find out how you too can create value for your customers, either through lower prices or greater benefits. You may then discover greater profitability for your firm by pursuing a focused strategy in one of those areas.
Thanks for reading. If you'd like to say something, please add a comment below.
----Sincerely, Trevor Stasik.
Competitive Advantage, Walmart, Apple, strategy