Before I begin, I want to wish everyone a Happy
Thanksgiving! Now, to continue with our
discussion of Employment Interviews, our next topic will be interview
preparation. Because there is so much
information for this topic, I have broken this Interview topic into a few
parts. We already covered the Basic
Interview Stages. Later we will touch on
Legal Issues. As always, please feel
free to “like” or comment about your own experiences at the bottom.
EMPLOYMENT INTERVIEWS:
PREPARATION
So you found the perfect resume, the screening interview
went well, and you have the perfect candidate.
Interview time! ... Whoa, hold
your horses for a second. Stop and
think. Are you prepared for your interview? Is it even scheduled? You had better back up a moment and make sure
that you have everything in order first.
TIME SCHEDULING
It is important to allocate enough time for your
interviews. You do not want to rush;
short-changing the candidate and your organization. When thinking about the scheduling process,
consider all aspects surrounding the meeting.
Consider that people are more sluggish on the days after holidays. I am not saying that you should not schedule
an interview on this date, but keep this in mind when determining how many
interviews to schedule, as they may take a little longer and the candidates may
seem less focused. You will want to
allow adequate time between interviews to organize paperwork, reflect on notes,
and set-up additional appointments. For
non-exempt employees, expect the total face-to-face interview to take up to 45
minutes per candidate. For managers and
exempt employees, expect it to take up to an hour and a half.
REVIEW PAPERWORK
Resumes (and sometimes portfolios and cover letters) can
provide a lot of information for an interviewer. It is suggested that you look over the resume
a few minutes before meeting with the candidate. This will act as a reminder of what specific
skills and experience they may be discussing in the interview. As I am sure you are aware, the paperwork surrounding
a candidate’s interview is usually more than just their resume. You may want to have applications, background
checks, job description print-outs, a copy of the company policies and salary
surveys easily accessible if you need it.
It might be a good idea to fit the information in a binder and bring it
with you to the interview.
INTERVIEW QUESTIONS
You will need to prepare your questions in advance. During the interview, you should expect to
use about 70% open-ended questions and about 30% closed-ended questions. Keeping that in mind, prepare your list of
questions around the job description.
You will want to elicit responses that reveal if a candidate has the
necessary skill set for the position.
Here are a few good examples of open ended questions:
> Can you tell me about a time when you had to manage
a group of people?
> Could you walk me through a typical day at your
current employer?
> If a coworker asked you to assist them with a
project, even though you might have to stay late or over the weekend, how would
you respond?
> Can you give me an example of something you were
tossed into where you had to pick up something quickly, without training if
necessary?
> Please tell me about a time when you had to produce
something on a deadline; and how you adjusted your schedule to deal with
competing priorities
> Can you give me examples of your past experiences
dealing with a difficult coworker and how you handled the situation?
Remember when preparing your questions, be sure to
remember to keep the questions legal. We
will discuss the legality issues on my next post on interviews.
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