Let’s take a moment to discuss Reference Check Interviews. These interviews tend to be brief in stature,
lasting only 5 to 15 minutes long. The
interviews are typically conducted by a recruiter, HR rep, or hiring manager
over the phone with declared references or former employers of potential
candidates. The goal of these interviews
is to confirm information from the resume and employment interview. Additional information about a candidate may
also be revealed in these discussions.
Some Basic Guidelines
·
Non-Discrimination: Be sure to be consistent in your reference
checks. Checking some individuals and not
others may be viewed as discriminatory.
·
Document, document, document: To ensure that you are covered from potential
legal action, be sure to document any details of a negative recommendation.
·
Permission:
Be sure to have an applicant’s permission before contacting former
employers.
·
Two Reference Minimum: To rule out bias, be sure to check with at
least two former employers. This can
also be helpful in spotting patterns.
·
Personal References: You should check them, but you can almost
guarantee that a personal reference will be a positive one.
·
Scripting:
Similar to the other interviews discussed thus far, having a script
handy will keep your interview more direct and likely to result in useful
information about a candidate.
As I am sure some of you have experienced these kinds of
interviews, please feel free to share with the rest of us in the Comments. And remember all of you Human Resources
professionals: Be Human... Be a Resource... Be a Resource for Humans.
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